3 Weeks Certificated Course Distance Learning
To be eligible to do this course, candidates must have:
Office Skills - Typing and IT, OR
3-GCSEs or equivalent - Maths, English Language and IT
Upon satisfactory completion, the Certificate will be posted to home addresses, for
which postage is added to course fees.
Course Fees: £175.00 + postage
To be eligible to do this course, candidates must have:
Office Skills - Typing and IT, OR
3-GCSEs or equivalent - Maths, English Language and IT
Upon satisfactory completion, the Certificate will be posted to home addresses, for
which postage is added to course fees.
Course Fees: £175.00 + postage
- Business Awareness - Understanding the commercial nature of business
- Client Relations - Getting to know your client, staff, team
- Dealing with the Persistent Complainant - Knowing & utilising Complaints
Procedures - Communication - Tailoring your style of communication
- Interviewing - Identifying the facts and issues from interviews
- Managing Others - Effective people management
- Professional Conduct - Exercising good standard of client care and work
- Self Awareness - Evaluating your professional strengths and weaknesses
- Working with Others - Appreciating your role and responsibilities
- Workload Management - Setting realistic timescales
- Public Relations - Spreading information to gain public awareness
- Filing & Record Keeping - Office management and filing practises
- Office Etiquette - Ways to a happy office environment
| Administration Skills & Techniques |
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Whichever aspect of business you work in, or are hoping to work in, having
Administrative Skills and Techniques will give you the confidence to perform to
the best of your ability. Studies are by Distance Learning with our Recorded
Video Lessons.
New career opportunities for males and females wishing to enter the world of
Administration.
Administrative Skills and Techniques will give you the confidence to perform to
the best of your ability. Studies are by Distance Learning with our Recorded
Video Lessons.
New career opportunities for males and females wishing to enter the world of
Administration.
| Syllabus Administration Skills & Techniques |
© 2000-2012
| Registration Form |
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